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Guideline · Pay
Pay with your RedotPay card
How to spend once your wallet and card are ready. Paying only — not registration or card orders.
What counts as “pay”?
Using your virtual or physical Visa/Mastercard where accepted — online, in-store POS, or mobile wallets when supported. Spending draws from your RedotPay balance.
Before you pay
- Funded wallet — deposit crypto
- Active card — issued virtual or physical card in the app.
- Enough balance — room for conversion and fees in the app.
- Merchant accepts cards — some may decline crypto-linked cards.
Still setting up? rewards & setup guide — finish there first, then return here to pay.
Pay online
- Open the app and view virtual card details (number, expiry, CVV).
- At checkout, enter card details or use saved card if offered.
- Confirm amount and currency before submit.
- Check the app for the transaction after approval.
Pay in store
- Physical card — insert, tap, or swipe; contactless after activation.
- Mobile wallet — add virtual card to Apple Pay or Google Pay from the app if supported.
- Keep a small backup balance — declines often mean insufficient funds.
If a payment fails
- Balance too low — top up via deposit.
- Wrong card details online — re-copy from the app.
- Merchant or country restriction — try another method.
- Security hold — check in-app notifications.
Fees & conversion
FX conversion may apply when the merchant charges another currency. Fees depend on card type and region — review in the app before large purchases.
Independent guide: Limits and merchants vary by country and card type. Confirm in the RedotPay app.